How do water ionizers differ in pH range?

Some water ionizers produce wider pH ranges than others, such as super-alkaline (pH 11.5+) or very acidic (pH 2.5-4) levels. These are useful for cleaning but not for drinking. Look for machines that cover the ideal drinking range of about pH 7-10. The extremes of pH (high/low) can only be attained by adding saline, which requires a port and also can harm the water ionizer.

What types of plates do water ionizers use?

Ionizer plates can be solid, mesh, or coated with platinum. Mesh plates provide more surface area for ionization, while advanced electroplating ensures long-lasting performance. The type and quality of plates directly affect the machine’s efficiency and durability.

How important is automatic cleaning?

Though all the water ionizers use automatic cleaning, only a rare few use a special feature, called 'automatic continuous-cleaning' or DARC (Double Automatic Reverse Cleaning). These advanced systems maintain plate efficiency over time, reducing calcium buildup, because the cleaning is continuous. Machines with only intermittent acid-wash cleaning may require more intervention and can affect long-term performance.

What should I look for in filtration quality?

Most water ionizers use high-quality filters, which remove chlorine, heavy metals, fluoride, and microbes. But AlkaViva and Jupiter brands of water ionizers use advanced UltraWater filtration, offering multiple stages for optimal water purity for 249 contaminants up to 99.99%.

Does power supply affect water ionizer performance?

Yes. Switch-mode power supplies are lighter and more energy-efficient, while traditional transformers are robust. Both are reliable, ensuring consistent ionization, especially for machines with multiple plates or advanced features.

Are there differences in molecular hydrogen or ORP performance?

Some ionizers produce higher antioxidant levels (more negative ORP) and more molecular hydrogen, which can enhance health benefits. Side-by-side testing is the only way to reliably compare this feature.

How do installation options vary?

Water ionizers can connect via countertop diverters, under-sink plumbing, or dedicated faucet kits. Consider your kitchen setup, water pressure, and preferred convenience when choosing an installation type.

What are the health benefits of alkaline water?

Alkaline water may improve hydration, reduce acid reflux, and support antioxidant defenses through negative ORP. Many users report enhanced energy and digestion.

Why are alkaline water machines (water ionizers) so expensive?

Electric water ionizers are more expensive because they use pure titanium plates covered with medical-grade platinum (~$1500/oz), include high-quality design, electronics, workmanship, and warranties, and ionize all naturally occurring minerals like calcium, magnesium, and potassium. Non-electric ionizers only ionize magnesium and are less effective. Compared to medical equipment or years of bottled water, they are cost-effective.

Why do water ionizers (alkaline water machines) use platinum-coated electrodes?

Platinum-coated electrodes are essential because platinum is extremely durable and corrosion-resistant. Combined with titanium, electrodes last virtually a lifetime and catalyze the electrolysis process, allowing water to be ionized instantly as it flows through the electrolysis chamber.

Which brand/model of alkaline water machine makes the best water?

Several properly manufactured water ionizers are considered the best if they achieve a wide pH range, produce antioxidants at each alkaline level, and include a good warranty. Other features can be compared in the Water Ionizer Comparison Chart.

Are there any cautions about drinking ionized alkaline water?

Start slowly at the lowest alkaline level, and increase gradually if the water agrees with you. High alkalinity (8.5-10.0) is best for drinking; highest levels can be used for cooking. Add a squeeze of lemon during meals. As with all drinking during meals, don't drink much, just sip, so you don't dilute gastric juices. Use the 'Purified Water' setting for medications. Do not drink acid water from the lower spout.

What is pH and how do I test my body's pH?

PH means 'potential hydrogen' and indicates acidity or alkalinity on a scale of 1-14. 1-6 is acidic, 7 is neutral, 8-14 is alkaline. Saliva should be slightly alkaline (above 7.3) for optimal health. Free urine/saliva pH test kits are available.

Which container, or bottle, is best and what's the best way to store ionized water?

A vacuum stainless steel bottle with a nipple in the lid to push the air bubble out is the best choice. The second best is a mason jar. Proper storage maintains the water's alkalinity and antioxidant properties.

Does it change the pH or ORP of ionized water to mix it with flavor-aids or alcohol?

Yes. Chemically-created drink mixes like Kool-Aid or Crystal Lite or even natural flavor-aids change the pH and may reduce the ORP benefits of ionized water. Alcohol, like scotch, does not reduce pH or ORP.

How does a water ionizer work?

A water ionizer uses electrolysis to separate water into alkaline and acidic streams, increasing pH and adding molecular hydrogen for potential health benefits.

What is a naturally ionizing alkaline water filter?

A naturally ionizing alkaline water filter uses mineral-based filtration, such as magnesium and ceramic materials, to raise the pH of water and provide antioxidants. These filters do not require electricity.

Is alkaline water better than filtered water?

Alkaline water offers added benefits like higher pH and antioxidants, while filtered water simply removes contaminants. The best choice depends on your health goals.

Is platinum in water ionizers safe for the body?

Yes. Platinum used in ionizers is safe, and nano-platinum particles may have beneficial effects on the body according to some research.

Which water ionizer do you suggest?

We offer several high-quality water ionizers. You can compare features and prices on our Water Ionizer Comparison page.

What level of alkaline pH is best for drinking?

Most people prefer drinking water with a pH between 8.0 and 9.5. Start with a lower level and increase gradually based on how your body responds.

What are the highest alkaline levels, like 11 pH, used for?

Alkaline levels around 11 pH are typically used for cooking and cleaning, as they help break down grease and grime effectively.

What is the Purified Water setting used for?

Purified Water is neutral pH water that is only filtered, not ionized. It’s ideal for taking medications or for young children and infants.

Can you drink the acid water that comes from the lower spout?

No. Acidic water is not for drinking. It's intended for external use, such as cleaning, disinfecting, or watering plants.

Can babies or toddlers drink alkaline water?

It's best to use the Purified Water (neutral pH) setting for babies and toddlers. Their bodies are naturally alkaline and may not need additional pH boost.

Why Drink Alkaline Ionized Antioxidant Water?

Alkaline ionized water offers more than just hydration — it supports your body’s natural ability to detox, energize, and stay balanced.

Is alkaline water safe to drink every day?

Yes, it’s safe for most people when consumed in moderation. Start with lower pH water and gradually increase. Avoid drinking anything during meals, small sips here and there is fine, so as not to dilute gastric juices.

Can children drink alkaline water?

Children can drink mildly alkaline water (pH 8–9). For children with specific health conditions, consult your pediatrician first.

How Ionized Water Acts as an Antioxidant

Ionized water provides millions of electrons that neutralize harmful free radicals. Unlike traditional antioxidants, hydrogen evaporates after donating electrons, leaving no negative byproducts.

Is bottled alkaline water the same as ionized water?

No. Bottled water loses molecular hydrogen quickly and does not maintain negative ORP. Electric ionizers provide fresh, high-antioxidant water on demand.

Can alkaline water help with acid reflux or digestion?

Many people report relief from acid reflux and improved digestion with regular alkaline water. Some studies suggest pH-balanced water can neutralize excess stomach acidity.

Does alkaline water help with weight loss?

Alkaline water may support metabolism and fat-burning indirectly by reducing acidity and improving hydration, but it is not a replacement for a healthy diet and exercise.

Do I need to drink a lot to see benefits?

Start with 4–8 cups per day. Consistent use over weeks to months yields the best results.

Can I use alkaline water for pets or cooking?

Mild alkaline water is safe for pets. Using it for cooking can enhance mineral content and flavor, but extremely high pH water is not recommended for daily cooking.

Cost of a Water Ionizer?

Investing in a water ionizer is a smart long-term health choice. Daily cost for a family is roughly $0.50. High-quality ionizers use platinum-coated plates and advanced electronics for durability.

How to Get Alkaline Ionized Water

1. Use a Water Ionizer Machine: Most effective way to get fresh, antioxidant-rich alkaline water at home with customizable pH levels, powerful filtration, and rich molecular hydrogen, 2. Try Natural Ionizing Water Filters & Pitchers: Portable and affordable options, though less hydrogen compared to electric ionizers.

What are the most common contaminants found in tap water?

Tap water can contain chlorine, fluoride, heavy metals like lead or mercury, and volatile organic compounds (VOCs). These can be removed using carbon, KDF, and UltraWater filters.

Do water ionizers filter water?

Yes. Water ionizers include internal filters, but for complete protection from fluoride and heavy metals, dual filtration or compound filters are recommended.

What is the best filter for fluoride removal?

Specialized fluoride filters, such as the Fluoride Shield, use advanced media, such as activated alumina, to attract and remove fluoride ions from drinking water.

How can I know which filter I need for my home water?

Check your local water quality report and match filters to your specific contaminants. Carbon filters remove chlorine and VOCs; KDF filters remove heavy metals; ceramic filters remove microorganisms.

Is Enagic Kangen water better than other ionizers?

Our independent testing shows Enagic performs well but is not universally superior; some non-MLM competitors outperform on hydrogen and filtration metrics and have better trial periods and warranties.

Why is the Enagic Kangen machine expensive?

A significant portion of the retail price reflects distributor commissions and the MLM structure, beyond manufacturing costs.

What is Kangen Water?

"Kangen" is a Japanese term that means "return to origin". It's a trademark of Enagic and a synonym for ionized water.

How do I install UltraWater Filters?

Filters for AlkaViva and Jupiter ionizers can be easily installed in the machines, following the standard instructions. External filters have to be placed in housings, which can be installed under sinks or in other filtration setups.

Do UltraWater Filters improve the taste of water?

Yes. By removing chlorine, heavy metals, and other contaminants, UltraWater Filters improve water taste and quality while leaving beneficial minerals intact.

Which contaminants can UltraWater Filters remove?

These filters remove over 249 contaminants, including heavy metals like lead and arsenic, VOCs, pharmaceuticals, chlorine, chloramine, and even fluoride (with the Fluoride Shield version).

Can UltraWater Filters be used with any water ionizer?

Yes, UltraWater Filters fit all AlkaViva and Jupiter water ionizers. For other ionizer brands, external UltraWater Filters are available to provide the same high-quality filtration.

How long do UltraWater Filters last?

The standard filter life is approximately 1,000 gallons, though actual lifespan may vary depending on water quality. Filters should be replaced as needed to maintain optimal performance.

Do UltraWater Filters remove fluoride?

Yes, the Fluoride Shield UltraWater Filter is specifically designed to remove fluoride completely, while standard filters reduce fluoride partially. For maximum fluoride removal, flow rates should not exceed 1.5 liters per minute.

What makes UltraWater Filters better than traditional water filters?

Unlike loose media filters, UltraWater Filters use a wide variety of filter media and a solid block design that forces water to fully contact all filter media. This design prevents bypassing, increases contact time, and ensures a higher percentage of contaminant removal.

Are UltraWater Filters tested in labs?

Absolutely. UltraWater Filters have undergone extensive independent lab testing (EPA/NELAP certified) and successfully removed even the toughest contaminants, including PFOAs and pharmaceuticals, beyond expectations. 249 chemicals are removed up to 99.99%, according to lab-testing.

International Orders

International Orders and Trials: [Includes Military Addresses]

If you live outside of the US or Canada, please contact us at support@alkalinewaterplus.com for an international invoice and instructions.

International sales are final. If you are an international customer, including someone with a military address, we welcome your order, however please note a few things:

Outside of the USA and Canada you may not place your order directly using the website, Instead, please contact us with your order details.
The funds will need to be wire-transferred.
Email us with your Name, address, phone number and a list of what items you want.
After we receive your purchase request, we will send you an invoice, which includes our wire-transfer information.
The next step would be to send the funds via wire-transfer. Please notify us and attach a picture of your receipt for the transfer.
We normally ship international orders via USPS international priority mail.
Please note that your country may charge you duties, and in some cases, sales taxes, on your international order. These charges are beyond our control, and if you want more information about your country’s duties charges please contact your country’s department that handles that. We haven't gotten reports on these costs being very high.
International water ionizer orders do not qualify for free trials (also called Satisfaction Guarantees). Your shipment is insured, though, and the product is guaranteed to be free of defects.
You will be given customs tracking for your international order. Sometimes when the order arrives through customs you are sent a notice to come pick it up. If this happens and you fail to pick it up in a timely way and the order is shipped back to us, you will not qualify for a refund of the cost of shipping.
If the product arrives damaged, you will have to assist us in filing a claim with the shipping company. In all cases this will require saving the product in the shipping box (just as it arrived to you) in case the insurance company requires it. They usually want to see certain pictures, including pictures of the shipping label and package from different angles. But the requirements vary and without the actual package it's unlikely they'll approve the claim.
International shipping is normally $75.
When your order would normally qualify for free shipping, such as with electric water ionizer orders, if you live outside of the US whatever the shipping charge is over $75.00 may be charged to you.
Our electrical equipment [i.e., water ionizers] is 110v. Only certain water ionizers are able to convert to 220v. Contact us if you want to inquire about customizing the voltage.
All customers are responsible for shipping costs in the event of any future warranty issues.
We ship to most countries, but not to all. Generally it depends on our trade relations and track-records with shipping to that country. Please check with us if you have any questions about this.