Water Ionizers and reviews from Alkaline Water Plus

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Smart

Smart Water Ionizers are very high-performing, yet cost-effective. They are in my "favorite-category" of water ionizers, and are made by Ionia (the best water ionizer factory in Korea).

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Established Date Royal Water 1970 / Donyang Science 1982 / Jupiter Science 2000 / Ionia 2006
Products Medical equipment, water ionizers, filters, water purifiers
Head Office Ionia: Goyang City (just outside Seoul, South Korea)
Water Ionizer Brands Ionia, Jupiter, Smart, Ionia's Best Super-Sanitizing, Nexus, Emco Tech, Royal Water and others
Research & Development (Japan) Narita, Japan (20 PhD level scientists and engineers on staff in Japan)
Research & Development (Korea) Bucheon Gyeonggi-do, South Korea (6 PhD scientists and engineers in Korea)
Water Cell Manufacturing Narita, Japan
Certification KFDA, CE, GMP, INNO-BIZ, ISO 9001, ISO 14001, MINISTRY OF HEALTH APPROVAL #226, KOREAN MACHINERY RESEARCH APPROVAL, OVER 20 PATENTS


High Efficiency & Performance of Smart Water Ionizers

The Smart Water Ionizers, in particular, are some of the best machines I have found, anywhere, for producing hydrogen-water (H2-rich water). Smart ionizers get the highest levels of molecular hydrogen antioxidants in every test we've ever done! Whether we are using an ORP meter, or a Trustlex hydrogen meter or Methalyne Blue Drops, the results are equally stellar. We have been studying and testing water ionizers for over ten years, and we feel the Smart water ionizers are of the very best ones to offer our customers.  We import these water ionizers, directly, and we are authorized and certified by Smart to service them, so we have been able to cut the cost of these water ionizers greatly. You get great savings along with the most fantastic results possible when you order a Smart water ionizer.

DARC (Double-Automatic-Reverse-Cleaning)

Smart water ionizers are very efficient, and in particular are capable of getting up to twice as good results (and longevity) as most of the other water ionizer competitors. Why? One of the biggest reasons for the Smart water ionizers' fantastic longevity and results is the special, patented, DARC system and the super-high-quality electrodes in the water cell. 

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DARC continuous-cleaning is a big deal. It means that the electrodes themselves will be able to get the best performance. DARC continuous-cleaning is a system where every 15 seconds the polarity is reversed within the electrolytic cell (making it impossible for calcium to stick to the electrodes). The laws discovered about electrolysis are part of the explanation of this. Platinum is a catalyst for electrolysis; it speeds it up. Without the water contacting platinum, electrolysis would require a lot more energy and time to produce a result. Calcium comes along and tries to stick to the platinum (making it now unable to come in direct contact with the water). The result is that most water ionizers (including Tyent, Life, Enagic, and many others) don't have as good of an ability to ionize water as a water ionizer which uses the DARC electrolytic system. So, regardless of what these other companies tell you, they will not stand up to testing against the Smart water ionizers. This is a bold statement, but because I buy, compare, test, and do real hands-on with water ionizers to such an extent that I do, I can safely make the statement. I also have worked with companies, like Tyent and Life, and know the tricks they play and things they say (to get customers to buy their brand). See water ionizer reviews tab, above. One thing you will not see from the companies mentioned is comparison testing (of their water ionizers against others). Instead, you will see other types of comparisons, charts, celebrity endorsements, and statements that go on and on claiming, but not showing you, comparative results.

SMART WATER IONIZERS: SUPERIOR BRAND OF WATER IONIZERS!

Smart water ionizers are a superior brand of water ionizers! The Smart brand water ionizer engineers utilize the best practices in both design and construction-quality, and therefore they produce top-performing water ionizers. The video, below, demonstrates the power and capability of the new Smart 7P.

HUGE SAVINGS WITH SMART BRAND WATER IONIZERS

Smart water ionizers are awesome as alkaline water machines and as hydrogen-water machines. Because of our importing rights, we price them relatively low for the high quality you are getting.  Instead of gouging you (or doing illegal, "deceptive pricing" tricks with our prices), we just simply pass our savings onto you when you buy Smart water ionizers from Alkaline Water Plus. 

SMART WATER IONIZER CERTIFICATES

SMART LIFETIME WARRANTY INFORMATION:  

Smart water ionizers have passed precise inspection by the manufacturer, under strict quality control, and come with a Smart Lifetime Warranty as described below. It is not expected that you will ever need repairs, but in the event you do you should, save your invoice for proof of your entitlement to repair or upgrade under this warranty. 

Smart Warranty Overview

Any defect which develops from spontaneous-malfunction, is entitled to warranty service, which means repaired free of charge for both parts and labor. Spontaneous-malfunction means that the problem was not customer-error, source-water damage, or other situation that arose from the customer, shipping company, or environment which resulted in the damage. It just happened, and there is no fault on the customer's part or the environment's part. See more below.

Conditional: If parts are no longer available; your machine is not able to be repaired; or you damaged the machine by customer error, you will qualify for upgrade credits (see below). For this or any warranty service, you must have proof of purchase of your Smart water ionizer from either Alkaline Water Plus or one of it's authorized dealers.

Definition of Customer Error: The warranty is intended to cover spontaneous defects in the product only. While labor is always free, access to free lifetime parts is based on the proper use of the equipment. Customer error means: misuse, drops, rough handling, rough shipping, improper care, improper water source, commercial use, operating for over one month with an internal leak without sending for repair, infestation, collisions, fire, flooding, natural disaster or violating anything listed in the Notes & Cautions section, below.

In the event of customer error, we will still repair your water ionizer at a reasonable rate no matter what the cause of the damage (i.e., whatever we are charged for parts). 

Note: Any time you'd rather exchange your machine for a new one (any brand we sell) we can arrange that for you (see section on Upgrade Credit, below).

Upgrade Credit: Upgrade credit is a unique feature of the Smart warranty. You can use this even if your water ionizer isn't damaged. For instance, you may just want to upgrade to a newer model. For this, our plan will work perfectly in your favor. We offer you a new water ionizer of your choice and will credit you a generous percentage of the amount you paid for your Smart ionizer toward the retail price of the new water ionizer in exchange for your old model. We offer this regardless of whether the machine is damaged or not...even if you caused the damage yourself. The following percentages apply:

  • Less than 2 years old in good condition: 50%
  • Less than 5 years old in fair condition: 40%
  • Less than 5 years old in poor condition: 30%
  • Over 5 years old: 30%

Notes & Cautions:

  • If you have excess sodium, due to a water “softener”, or iron in your source water, you would need to filter them out as part of the expected proper care. Do not put salt in the mineral port of any Smart water ionizer. Sodium and iron are both highly electrically conductive and could cause undue damage to your water ionizer over time.
  • Save yourself from accidental user-error and prevent trouble before it happens by knowing how to set up and care for your machine. Here are a couple of pages about that:
  • It is a condition of the Lifetime Warranty that you agree to replace the filter cartridge no less than every twelve (12) months. We have to be able to find your filter purchases in our records. Using any filters other than those listed on this page will void your warranty. We do not accept filters purchased elsewhere.                    
  • Smart water ionizers will give you a continuous flow of high-quality ionized or filtered water all day long, however they are not intended for commercial use (i.e., more than a gallon of pouring at any one time or more than 15 gallons per day). 
  • If you live in a hard water area, please note that cleaning scale from inside a water ionizer is not offered as a free service, however we will send you instructions of how to do this easily yourself. If you know your water is hard, we suggest you use the EOS (Elimination of Scaling) Device to protect your machine.
  • If your water-flow slows down, it could be caused by calcium build-up. Do not continue to use the water ionizer without doing the proper vinegar wash first. If that doesn't fix it, you should contact us for advice.
  • Under sink installation or any installation that keeps a Smart water ionizer under constant pressure would be a customer error.
  • The Smart water cells are made for the absolute best ionization, but under normal and controlled water pressure. Applying excessive water pressure to the Smart water ionizer would be a customer-error. Set the water coming into the ionizer to be no higher than 2 liters/min. 
  • The best water outflow-rate for any Smart water ionizer is 1.5 liters per minute.
  • If you operate a Smart water ionizer regularly with over 2 liters per minute of water coming into it would be a customer error. We suggest to install an external flow-control shut off, which will regulate this automatically for you, if you have trouble with this.
  • Proper care of the water ionizer is necessary and is your responsibility as the consumer. Don't operate the Smart water ionizer in a barn, garage or other dusty/dirty location or in a location where the temperature isn't regulated to a normal room temperature.
  • If a malfunction occurs, further operation without making the needed repairs could cause more damage. For instance operating the machine with an internal leak could cause electrical shorts, rusting of internal screws and other such damage. While the first damage may be covered by your warranty, the further damage incurred by continuing to use would be a customer error. 
  • Smart water ionizers aren't intended to be left unused for several months at a time. The best use of a Smart water ionizer machine is to use it every day. If you are away for more than a couple of weeks, you should try to arrange for some water to be poured through it every week (or at least every month) to keep the water cell from drying out. If the machine is disconnected from a water supply the provided plugs must be kept in placed on every port and the filter (or a blank filter) should be placed in the filter port. This is to ensure the membranes in the water cell don't dry out.
  • Operating any water ionizer with a dried-out water-cell can cause the water cell to burst when you start it up again. If you think your Smart water ionizer water cell may have dried out, contact us for detailed instructions on how to safely get it up and running again. 
  • Cost of shipping, both ways, is the responsibility of the customer for repairs and for upgrade-credit exchanges.

Note: Do not return your water ionizer for repair without pre-approval or without following our instructions for shipping. You must have our approval, and then follow our packing/shipping instructions precisely, to qualify for warranty service. 

Shipping Costs: You will be shipped a water ionizer that is in good working condition. If your water ionizer arrives damaged, we will replace it without charging you shipping costs. But, you must notify us of the damage within 10 days. After that, all shipping [both ways] for warranty fulfillment is the responsibility of the purchaser. Notes: We reserve the option to repair or replace unit [with same or comparable unit].

Transfer of Ownership: You may transfer ownership, but you will need to contact Alkaline Water Plus in order to do so. This warranty is backed by both the manufacturer of Smart water ionizers and by Alkaline Water Plus, and we need to make sure all of our paperwork is in order prior to any warranty transfers. There is a $50.00 fee for warranty transfers.

CUSTOMER INSTRUCTIONS REGARDING SHIPPING OF ANYTHING TO ALKALINE WATER PLUS

Whether it is a return or repair the way you ship anything to Alkaline Water Plus is very important. Improper shipping has been known to cause damage to equipment in almost all cases. Therefore, 1) make sure to wait for our RMA (Return Materials Authorization) email before you ship (it will give you the proper way to safely ship), and 2) follow our instructions for safe shipping. The consequences of improper shipping are severe, and it would be considered a customer error.

Warranty Service Built on Trust

Alkaline Water Plus has an A+ rating with the Better Business Bureau and has been a member since 2010. This tells you a lot about our business practices at Alkaline Water Plus. We are here to help our customers and you can trust that we will.