- Satisfaction Guarantees
Satisfaction Guarantee for Water Ionizers
Your satisfaction is important to us. If you are not fully satisfied with your electric water ionizer purchase you may return it within 60 days for a refund provided you've properly cared for it, registered it and followed all of our instructions for returning it safely. It must arrive in like-new, undamaged, re-sellable condition. Plus any free items that came with your purchase must also be in like-new, re-sellable condition.
During your trial period, we suggest you follow our tips to get the best results. One of our biggest tips is to call us if you have any difficulty. We have thoroughly researched setting up water ionizers to work great, no matter what the source water. In any case you are never required to follow any of our tips and your 100% honest to goodness satisfaction is guaranteed.
At Alkaline Water Plus we give you a Genuine 60-Day Customer Satisfaction Guarantee for Electric Water Ionizers and Charge the Lowest Restocking Fees in the Industry.
Watch out for the customer satisfaction guarantees you are offered by other water ionizer companies. Most of our competitors charge you between 15 and 20% re-stocking fees (plus the cost of shipping). With Alkaline Water Plus, if you return your water ionizer during your 60-day trial period, we go above and beyond to help our customers. We pay for most of that restocking fee for you, and charge only the barest-minimum re-stocking fees of 5%, plus cost of shipping. In most cases what we charge doesn't even pay for the filter-use. We are so confident that you will love your water ionizer that we will pay the majority of the re-stocking fees for you, and even take the chance of losing money so that you have a chance to try a water ionizer for yourself.
OUR 30 DAY TRIAL & SATISFACTION GUARANTEE FOR HYDROGEN MACHINES
If you are not fully satisfied with your hydrogen water machine purchase you may return it within 30 days for a refund provided you've properly cared for it, and return it in perfect, re-sellable condition (either unused, or cleaned up in such a condition as to look unused). It must arrive undamaged, so make sure to pack it well for shipping and purchase insurance if you want to be sure. It must be in like-new, re-sell-able condition, including all of the packaging in perfect shape. Hydrogen machines are subject to a 15% restocking fee(plus the cost of shipping).