- Our Guarantees
At Alkaline Water Plus We Offer a Guarantee of Excellence!
We Guarantee Low Prices
We guarantee you will get a low price from us. If you find a better price for a brand new Nexus, Chanson, Jupiter, Vesta or Impart water ionizer we will do our best to beat it! Call or email us with your request. We also invite you to check out our Discounts page for even further savings.
Here at Alkaline Water Plus you can trust us to offer the lowest prices we can. We have always tried hard to offer the most fair pricing around, for your water ionizer purchase. Feel free to let us know how we're doing. We appreciate your business!
We Guarantee Flexible Payment Options:
We offer a variety of ways to pay, and we try to accommodate for everyone. If you are a US resident, you have all options of credit card, PayPal, check/money order, and wire or bank transfers. We also have the option of a pay-plan if you are buying an electric water ionizer.
Satisfaction Guarantee: 60-Day Trials for Electric Water Ionizers
At Alkaline Water Plus we guarantee you will be satisfied with your electric water ionizer or you can return it for a refund within 60 days. See more...
Product Warranties & Guarantees
All of our products are guaranteed to be free of defects when you receive them. Products are examined before being shipped to you, but in the event your product arrives with a defect it will be replaced free of charge if it is discovered within 30 days of the sale date. In addition, there are multi-year, and even Lifetime, warranties on many of our electric water ionizers. See each water ionizer's product page for information about its warranty. In cases where the company requires you register your warranty, please don't forget to do so. Unregistered warranties typically will default to the manufacturer's 1-year warranty. Plumbing parts, bought separately or provided with a water ionizer are guaranteed to be free of defect when received and are warranted for 90-days. For specific information about warranties, please see that product page. When you receive your product, it is your responsibility to read the manual and operate the product within the guidelines set for proper care.
For electric water ionizers, please fill out the warranty card or online warranty registration once you are satisfied with the product. Do this sometime during your first 30 days of use to ensure you qualify for their full warranty. Links to the online registration of your water ionizer will be found on your water ionizer's product page. We are always happy to help you with this process.
We Guarantee Your Privacy
We Guarantee Easy Contact & Fast Service
We pride ourselves in giving very fast and efficient customer service. We can be reached in many ways, but here are the most common:
- Email email@example.com
- Phone: Toll-Free 1-888-MY-ALKALINE [1-888-692-5525].