- Request for Assistance Form
Request for Assistance Form
Here is the form to use for all requests of repair or return from Alkaline Water Plus. We ask you to read the Shipping & Returns page before you fill out this form, just to help you be aware of our protocols and policies. It is important to use care in making any returns for repair or refund. Make sure you have everything that came with the product. We only accept like-new returns. In other words, if you lose or damage anything, including the original packaging, form-fitted foam pieces, protective coverings, etc. it will minimally cost you an extra amount for re-stocking, and we may even not accept the return if it's missing packaging, damaged in shipping, shows signs of use or abuse, or if the integrity of the internal electronics has been potentially compromised by improper shipping.
Please give a response in every field. Say "none" or N/A if the question doesn't apply.