Water Ionizers and reviews from Alkaline Water Plus

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Request for Assistance

Here is where you start for all requests for assistance. Fill out this form and then we can do all we can to assist you (mostly with email).

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If you think you need a repair or are requesting a return from Alkaline Water Plus. We ask you to read the Shipping & Returns page before you fill out this form, just to help you be aware of our protocols and policies. Please note: We only accept like-new returns, and the request has to come within 10-days of receiving your product unless it's an electric water ionizer (which has 60 days). Like-new means there is no damage and nothing missing, including the original packaging, form-fitted foam pieces, protective coverings, etc. It will minimally cost you an extra amount or your request may be denied for the following: missing packaging, damaged, shows signs of use or has been improperly shipped.