Water Filters & Home Filter Systems
Most of our water filter systems sometimes don't come with installation instructions. It is usual to get a plumber or handy-person to install it, however I have posted videos here to instruct you in the event you prefer to install it yourself.
With any filter you install under the sink, it is essential that you install it properly, because it's out of sight and you may risk a lot of potential water damage if you don't install it correctly. For this reason, I always recommend that you install it with enough hosing to allow you to pull the system out from under the sink and onto either the floor or counter for a day or two to make sure there are no drips in the water lines (especially at the connection points), before putting it out of sight.
Another thing I recommend with these types of water filter systems is to install an in-line filter-counter-signaling system which will ding or buzz for you when it's time to change the filters. I know many people who forget to change their filters when they should and they end up using expired filters sometimes for years.
Return Policy on Filters: We sell only the highest quality filters and inspect every batch in our facility. All filter sales are final. There are no refunds on filters. Even if a filter was damaged in shipping, our policy is not to refund you. In that case we would send you a label to return it to us and also file a claim with the shipper. We would then send you a replacement.