Water Filters & Prefilter Systems

Installation Instructions:

Our water filter systems sometimes don't come with installation instructions. It is usual to get a plumber or handy-person to install it, however I have posted videos here to instruct you in the event you prefer to install it yourself.

It is essential that with any filter system installed under your sink that you install it properly, because it's out of sight and you may risk a lot of potential water damage if you don't install it correctly. For this reason, I always recommend that you install it with enough hosing to allow you to pull the system out from under the sink and either on the floor or counter for a day or two to make sure there are no drips in the water lines (especially at the connection points), before putting it out of sight.

Another thing I recommend with these types of water filter systems is to install an in-line filter-counter-signaling system (such as the DigiFlow) which will ding or buzz for you when it's time to change the filters. I know many people who forget to change their filters when they should and they end up using expired filters sometimes for years.

Return Policy on Filters: We sell only the highest quality filters and inspect every batch in our facility. All filter sales are final. There are no refunds on filters for any reason. If a filter was damaged in shipping we will send a replacement and the damaged filter must be returned to us within 10 business days or we must charge full price for it.