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Complaints & More Complaints about the LifeIonizer Company

Posted by Alkaline Water Plus on

Updated 1/14

It is important to actually question the integrity of a water ionizer company. After all, a water ionizer is an expensive piece of equipment and not only that, but the health of yourself and family are counting on you making informed decisions. This is why I will not do business with companies whose integrity is bad, who have employees that lie or who are secretive.

At the time of this original blog post, Nov. 21, 2012, the Life Ionizer company had an F rating with me and with many others [individuals and companies like myself]. They are still exhibiting a lack of interest in the customer, in 2013, as can be seen in this video made by a customer who was told they, the customer, had to prove with a video that the water ionizer was faulty. I’ve never heard of such a thing.

Why I do not Recommend any Water Ionizers made by the Life Ionizer Company

I don’t normally say anything bad about a water ionizer company, other than of course Chinese-made water ionizers. However, I have had many people recently asking me about Life Ionizers. I used to sell Life Ionizers but due to conflicts with the company management I could no longer endorse them. I don’t trust a company that doesn’t allow me to come visit them or publicly test/compare their water ionizers. [see a summary of my experience below].

Before buying a water ionizer customers should check out water ionizer companies with the  Better Business Bureau. I highly suggest you read the actual reasons for customer complaints, as this may give you a fair picture of the character of those in charge within any particular company and they highlight problems that customers, like you, have had with that company.

Why do water ionizers have to be publicly tested?

Before I actually started testing water ionizers against each other I wasn’t able to differentiate the actual quality differences between water ionizers. All manufacturers claim to be the best. There was too much hype. Some have more persuasive advertising than others, but what I wanted was truth, not hype.  How was I to tell a water ionizer’s real quality without testing it? This is why I absolutely insist on testing all water ionizers.

It’s still a mystery why Life Ionizers refused to be publicly tested. At the time I was a Life Ionizer dealer, and had no reason to distrust the company. But all that changed when I attempted to start testing and comparing the Life Ionizers with other water ionizers.

Back in 2009, to my surprise, the Life Ionizer Company thwarted my efforts to test their water ionizers. I was going to be in the LA area for two weeks, so I made an appointment to see the Life Ionizer Company [a short drive from LA]. Though the appointment was scheduled 3 weeks ahead of time, the Life Ionizer company rep. [Adam] cancelled my appointment the day before! He also refused to re-schedule for a different day. After this I got a call from the son of the owner, Ty, who explained to me that they did NOT want the Life Ionizers to be compared with other ionizers publicly by anyone unauthorized to do so, and I was unauthorized. [Note: The Life Ionizer Company was the only company that thwarted my efforts to publicly test their water ionizers.] My point is not to tell the whole long story, but just to illustrate that the Life Ionizer’s refusal to allow me to test their water ionizers publicly or even visit their facility in Carlsbad showed a real leadership and ethics flaw in the Life Ionizer company.

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Cathleen Lograsso

Cathleen LoGrasso

Cathleen was a teacher/principal for 24 years and has been drinking ionized water for about 25 years. She created Alkaline Water Plus to educate people about the benefits of ionized water.

"The very best thing I have ever purchased is a WATER IONIZER!" Cathleen LoGrasso, Owner/CEO Alkaline Water Plus

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